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| Cygnal Technologies Achieves “Small and Medium Business Expert” Distinction from Avaya |
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| March 19, 2007 |
MARKHAM, ON — March 19, 2007 - Cygnal Technologies announced today that it has been designated as a “Small and Medium Business (SMB) Expert” by Avaya Inc. (NYSE:AV), a leading global provider of business communications software, systems and services.
To achieve ranking as “SMB Expert,” certified resellers who are part of Avaya’s BusinessPartner program must ensure their account executives and systems engineers demonstrate proficiency in core areas that include customer support, technology knowledge and expertise, sales revenues and marketing support. The program is the first such specialized ranking established by Avaya for North America certified resellers in its BusinessPartner program who serve the SMB market. It includes training that focuses on IP telephony and Avaya solutions, sales and technical training on Avaya IP Office, one of Avaya’s leading IP telephony solutions for small and medium businesses. IP Office is a secure, intelligent, and easy-to-use converged voice and data system designed especially for small and medium businesses. Avaya has sold approximately 90,000 IP Office solutions to companies around the world.
Cygnal Technologies sells Avaya communications systems, design and implementation services to businesses across Canada.
“I am excited and proud of Cygnal’s achievement of Avaya’s SMB Expert designation. It reinforces our leadership position in the marketplace as one of the most qualified and knowledgeable communications providers in Canada”, stated Jos Wintermans, President and CEO, Cygnal Technologies.
Cygnal Technologies has consistently received top honors from Avaya, including the elite status of being a Platinum designated dealer.
“Smaller companies need crystal clear information on the capabilities of IP telephony and the difference it can make to the way they operate their businesses, because whatever change they make can have a huge effect on their bottom line,” said Patricia Hume, global vice president, small and medium business solutions, Avaya. “Certified resellers in the Avaya BusinessPartner program who achieve ‘SMB Expert’ status are sending a message to their customers that they have the professional and technical expertise that’s honed for the smaller firm. Because Cygnal Technologies is now qualified as an ‘SMB Expert’, they have increased credibility with their smaller customers, and it reaffirms Cygnal’s commitment to excellence in serving small and medium firms with the highest standards and with the communications solutions from Avaya specifically designed to meet smaller companies’ needs.”
About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services.
Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: www.avaya.com.
About Cygnal Technologies
Cygnal Technologies Corporation is a leading Canadian provider of network communication solutions including the design, integration, installation, maintenance and management of wired and wireless communication networks. The Company offers a full range of technologies and solutions for service providers and enterprise customers. Cygnal has expertise in voice, video and data solutions over traditional and next generation converged technologies.
Cygnal Technologies Corporation is headquartered in Markham, Ontario and supports end-user customers and business partners through 12 offices across Canada, including Vancouver, Edmonton, Calgary, Winnipeg, London, Burlington, Toronto, Ottawa, Montreal, Quebec City and Halifax. Cygnal common shares are listed on the Toronto Stock Exchange under the symbol CYN. For more information visit the Cygnal website: www.cygnal.ca
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